FAQ's
Welcome to our FAQ section. We are pleased to welcome you as a customer and have compiled the most frequently asked questions for you.
Products and Services
You should know about our products.
What types of drives do you offer?
electric spindle in the motor
Advantages:
- Easy installation – just connect the power cable
- No significant installation effort
Disadvantages:
- Technology completely integrated in the bollard
- Not IP69 – at risk of failure in heavy rain
- Mechanically sensitive (e.g. under load from people)
- Many sources of error: force sensors, limit switches, motor
- Rapid overheating – insufficient heat dissipation
- Additional components such as heating and drainage required
- Frost risk: Condensate formation in the housing → motor damage
- No protected piston rod (no wiper, no grease chamber, no low-temperature seals)
- Maintenance only by specialized technicians – complex and expensive
- Service costs: approx. 2,500 € per bollard (including travel & spare parts)
Hydraulic drive
Advantages:
- Very powerful (up to 1 ton of pressure force)
Disadvantages:
- Technology completely integrated in the bollard
- No IP69 – at risk of failure in heavy rain
- Hydraulic hose replacement mandatory every 4 years (otherwise no insurance coverage)
- Cost of hose replacement: approx. 2,500 €
- Many sensitive components, poor maintainability
- Heating and drainage necessary
- Frost → Condensate in the motor → Failure
- Piston rod often without stainless steel or sealing protection
- Only specialized technicians possible, high costs
Worst case – cost example:
- Travel: 750 €
- Disassembly by 2 technicians (each 8h): 1,500 €
- Hydraulic pump in the bollard: 1,300 €
- Hotel costs: 200 €
Spare parts:
- Compressor: 180 €
- Valve: 50 €
- 24h express shipping: 10 €
Pneumatic drive
Advantages:
- 450 kg pressure force at 10 Bar
- No technology in the bollard → no defects possible
- Genuine IP69 protection – no failures in water, snow, or salt
- Metal scraper, low-temperature seals (-35 °C), grease chamber, stainless steel piston rod
- Over 500,000 cycles without maintenance
- No limit switches, force sensors, or control needed
- No heating, drainage, or lifting pump required
- No overheating (no motor in the bollard)
- Hose packages up to 500 m feasible
- Maintenance by laypersons possible (e.g. via WhatsApp/Facetime)
- Significantly cheaper in acquisition and maintenance
Worst case – cost example:
- Compressor: 180 €
- Valve: 50 €
- 24h express shipping: 10 €
- Replacement by laypersons possible thanks to quick couplings
Disadvantage:
- Cable/hoses package must be routed into the building or control cabinet
- Compressor requires approximately 50 × 50 × 15 cm of space
Installation, can I do it myself?
Yes, the installation is straightforward and can be done by yourself with some handy skills. Alternatively, you can also hire a landscaping company for this.
This is how the installation works step by step:
Excavate a hole with a depth of about 1.2 m and an area of 80 × 80 cm.
Fill in about 20 cm of sand and compact it thoroughly.
Wrap a sling around the bollard and hold it with two people.
Slowly lower the bollard into the pit and set it down carefully.
Align the bollard precisely with a spirit level.
Fill the pit layer by layer with sand (every 15 cm) and compact each layer thoroughly.
Place paving stones around the bollard at right angles and compact them as well.
Note: The bollard is delivered as a ready-to-connect unit. The commissioning has already been carried out at the factory – so you don't have to adjust anything.
Our free installation assistance
Do you want to ensure that everything goes smoothly during the installation? No problem – we are happy to support you:
Simply send us photos of the installation via WhatsApp or email.
We assess the situation remotely and provide you with direct feedback.
This is how you get a well-founded assessment – almost like on-site construction supervision.
If you have any further questions or uncertainties, we are always happy to assist you.
Do you also offer customized solutions?
Yes – and that is one of our greatest strengths! We develop individual drive solutions that are precisely tailored to your requirements. This ensures you receive maximum efficiency, durability, and performance.
Our goal is to avoid building technology into the bollard and to guarantee durability.
What is the difference between a standard drive and a special drive?
Standard drives are suitable for many common applications. Special drives are developed exactly for your purpose – this brings more performance, higher efficiency, and longer lifespan under special requirements. Magnetsensors, feedback, monitoring solutions with real-time connection are feasible.
Can I buy individual components like gearboxes or engines separately?
Of course. Whether you need just a single component or a complete drive unit – with us, you buy exactly what you need, without compromises.
Which control systems do you use?
We offer modern control solutions via Smarthome, Loxone, connection to KNX, Homematik, Creston, and much more.
Always aimed at those that can be integrated into your systems. Our controls increase the efficiency of your processes and are intuitively operable.
Technical Questions
Technical details explained clearly.
How do I find the suitable drive for my application?
Just send us your requirements – we will take care of the design for you! This way, you will receive an optimal solution that fits perfectly both technically and economically.
What protection classes (IP ratings) do your drives offer?
Our drives are available in various protection classes – from standard to dust and waterproof (e.g. IP65 up to IP69).
They are also ideally suited for demanding environments. Our bollards operate at the salty sea, all the way up in the Alps.
Are your drives suitable for continuous operation?
Yes, our drives are designed for reliable continuous operation – even under high load. This ensures maximum operational safety and long runtimes without interruption. 20 years of experience is our expertise.
Are there data sheets or technical drawings available for download?
Yes – for almost all products, we provide you with data sheets and drawings. This way, you can work efficiently even in the planning phase.
Order & Delivery
Answers to frequently asked questions about delivery, returns, and exchanges.
How can I order from you?
Simply via email, phone, or online inquiry.
We advise you personally and quickly create a suitable offer for you – individually and transparently.
What are the delivery times for your products?
Many standard products are available at short notice. Custom-made products are delivered on time after individual coordination. We are known for our fast, reliable delivery.
Can I also order from you as a private customer?
Of course! Private customers also benefit from professional advice and high-quality products with us – completely without a minimum order quantity.
Do you also offer express delivery or pickup?
Yes, upon request we deliver by express or organize the pickup at our location. Just talk to us – we will find the fastest solution for you.
In which countries do you deliver?
We deliver across Europe and, upon request, also worldwide. Quality knows no boundaries – our service does not end at the national border.
Assembly & Maintenance
All important information about installation and maintenance at a glance.
Do you offer an assembly service?
Upon request, we also take care of the assembly or recommend an experienced partner on site.
How does the commissioning of your drives take place?
Our systems are prepared in such a way that they can be easily put into operation. If necessary, we support you by phone or directly on-site.
Is there a manual?
Yes, with every product you receive a detailed, easy-to-understand manual – for a safe quick commissioning and installation.
What do I need to consider when maintaining your products?
Our drives are low-maintenance and designed for longevity. We also offer automatic maintenance modules upon request to further increase the lifespan.
Do you offer spare parts or repairs?
Yes – we supply suitable replacement parts and offer professional repair services if needed. This way, your system remains permanently ready for use.
General questions about the company
All important information about us.
Who is Braun-Antriebe and what do they offer?
Braun-Antriebe is your reliable partner for high-quality and customized barrier posts. We offer a wide range of motors, gears, and complete drive solutions – perfectly tailored to your application. Our customers benefit from many years of experience, technical expertise, and first-class customer service.
Since when has the company Braun-Antriebe.de existed?
Braun drives has stood for quality and innovation in the field of drive technology for many years. Our experience is your advantage: We know what matters and implement your requirements professionally.
Which industries do you serve with your drive solutions?
Our bollards are used in a wide variety of industries – e.g. in car dealerships, access control, city centers, anti-terrorism protection, private customers (turning and maneuvering in the driveway, theft protection, and much more.
Whether you need a standard solution or a custom system:
We deliver exactly what your application requires.
Where is your company's headquarters?
Our company headquarters is in Northern Germany at the Hamburg city sign – and for good reason:
Quality you can rely on starts with regional manufacturing and personal accessibility.
How can I contact you?
You can reach us quickly and easily via email, phone, WhatsApp, or through our contact form. Our team looks forward to your inquiry and is happy to provide you with individual advice – personally, expertly, and solution-oriented.
